Do I need to pay customs duties when shipping to the United States?
No. Currently, there are no import duties for shipments to the U.S. under $800 USD (de minimis threshold).
How can I cancel my order?
You can cancel your order by clicking the “Cancel Order” link in the confirmation email, as long as the order hasn’t been shipped yet.
Will I have to pay customs duties or taxes on international orders?
Import duties and taxes may apply depending on your country’s regulations. These are not included in our prices and are the buyer’s responsibility.
How can I track my order?
Once your order is shipped, a tracking number will be emailed to you.
Tracking may take some time to update, especially during holidays. If there’s no update for over 5 business days, please contact us.
How long does it take to ship after I place an order?
Orders are usually processed and shipped within 3 business days.
The estimated shipping date for pre-order items does not include order processing time.