What Payment do you accept?
We accept Paypal only.
How long will it take to deliver the package?
After checkout, it will take 1-2 order processing days.
What are the shipping costs and methods for the selected item?
Simply add the item in your shopping cart, and select your province to check shipping rates.
Delivery standard applies to working days in the destination and excludes the time for customs clearance
What is the Deliver method?
We use Chunghwa Post for standard air mail and we use EMS for the express mail.
Which country can you ship?
We can ship to most of the countries.
If you can't find the shipping cost to your destination, please contact us.
Do I have to pay Custom or other fees?
Customs and import duties will be responsible by customers. These fees will be charged when your package reaches its destination country. We recommend that customers contact their local customs office for details on how these charges are assessed and applied.
What's the maximum weight I can buy?
The maximum weight we can accept is 7kg, but if the total weight that you selected is over 7kg,
we suggest that you can create another order.
What currency will I be charged in? What about any international exchange rates?
We use USD dollars and for the international exchange rates will depend on Paypal's charging rules.
Please be informed that our office will be closed from 27-Jan-2017 to 1-Feb-2017 for Chinese Rooster New Year Holiday. For the orders which are already finished the payment after Jan. 26, we will resume to Normal Operation (include shipping) on 2-Feb-2017.
Thank you for your kind attention and wish you a Happy & Prosperous Rooster New Year!
Our office will be closed for a Company Trip from 25 Oct to 6 Nov 2016.
Please be informed that our office will be closed for a Company Trip from 25 Oct 2016 (Tuesday) to 06 Nov 2016 (Sunday).
Package deliveries will be suspended during this period.
Thank you for your kind attention.
We apologize for any inconvenience caused, and would seek your patience and kind understanding.
Due to Chinese New Year holidays, all of the orders will be delivered after Feb 15, 2016.
We just update Max installation guide, to help our users can understand how to install the PC case more easily. Also, we add English version installation guide in our website.
If you have any questions during the installation, please leave message to us, we will help you to complete the installation.