Can I use my PCIe riser cable?
Since the specs. may be different from other PCIE riser suppliers, such as: mounting holes location, direction, length, etc. We are not able to guarantee other PCIE riser cables can fit in our pc cases, therefore, we will suggest you to purchase the PCIE Riser cable from us.
Can I still work the PCIe 3.0 with the component 4.0?
For the PCIe 3.0 Riser Cable to work on PCIe 4.0 components, the motherboard BIOS should be updated to the latest version with the PCIe configuration in BIOS set to Gen 3 or 3.0.
Which power cable orientation should I choose?
Left orientation cable can be used in most of the PSUs, even if the cable is not so suitable for your PSUs, you just need some work to bend it to fit in your PSU. However, the right orientation cable doesn’t, the right orientation cables cannot be used on certain PSU models. Therefore, when you uncertain which cable orientation you should choose, you can choose the “Left” orientation power cable. Or you can visit the “power cable orientation list” for more information.
175mm PCIe riser cable is too short to plug into my motherboard
If your motherboard comes with the “thermal back-plate”, ex. Gigabyte x570i Aorus Pro wifi and B550I AORUS PRO mini-ITX, please remove the “thermal back-plate” from the motherboard first, then you will be able to install the PCI-e Riser cable into the motherboard. Since the back-plate is thicker than the motherboard and leads in contact with the riser cable, so the riser cable will become too short to install. Or you may consider to purchase the 180mm PCIe Riser cable instead