FAQ

What Payment do you accept?
We accept Paypal only.

How long will it take to deliver the package?
After checkout, it will take 1-2 order processing days.

What are the shipping costs and methods for the selected item?
Simply add the item in your shopping cart, and select your province to check shipping rates.
Delivery standard applies to working days in the destination and excludes the time for customs clearance

What is the Deliver method?
We use Chunghwa Post for standard air mail and we use EMS for the express mail.

Which country can you ship?
We can ship to most of the countries.
​If you can’t find the shipping cost to your destination, please contact us.

Do I have to pay Custom or other fees?
Customs and import duties will be responsible by customers. These fees will be charged when your package reaches its destination country. We recommend that customers contact their local customs office for details on how these charges are assessed and applied.

What’s the maximum weight I can buy?​
The maximum weight we can accept is 7kg, but if the total weight that you selected is over 7kg,
we suggest that you can create another order.

What currency will I be charged in? What about any international exchange rates?
We use USD dollars and for the international exchange rates will depend on Paypal’s charging rules.